Frequently Asked Questions

How Can I Purchase A Gift Card?

The gift card can be purchased both in-store and online. Once purchased, a digital gift card will be sent directly to your email. You can easily store it in your Apple Wallet for quick access.

Where to Redeem My Gift Card?

Gift cards can be redeemed in-store or online at Hardwarexsupply.com

In-Store Hours

Monday to Thursday: 9AM–5PM
Friday: 9AM–2PM
Saturday: Closed
Sunday: Closed

Address: 2058 E Cedar St.
Ontario, California 91761

Can I Check The Balance On My Gift Card?

Yes, you can check your Gift Card balance anytime by contacting HardwareX Supply Customer Service via live chat, email, or by calling during normal business hours.

Do Gift Cards Expire?

Standard Gift Cards and Store Credit Gift Cards do not expire, while Promotional Gift Cards and Customer Care Gift Cards expire one year after issuance, unless stated otherwise.

Can I Add Funds to My Gift Card After Purchase?

No, additional credit cannot be added to any Gift Card after it is issued.

Are There Fees for Using a Gift Card?

No, there are no dormancy or service fees for HardwareX Supply Gift Cards.

What Happens If I Lose My Gift Card?

If you lose your HardwareX Supply Gift Card, it can be replaced with proof of purchase, up to the remaining balance. This applies to the standard HardwareX Supply Gift Cards, but not to Promotional, Store Credit, or Customer Care Gift Cards, which are non-replaceable if lost or stolen. For more details, reach out to our Customer Service team.

Can I Return Or Exchange My HardwareX Supply Card For Cash

Gift Cards cannot be returned for a cash refund, except as required by law.

What Are The Terms And Conditions Of The Gift Cards?

The terms and conditions for the gift card can be found here.

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